Complaints and Grievances Process

Throughout this chapter and others there are references to policies and procedures for bringing complaints against departments, units, faculty or staff for various issues that may arise. The following chart is provided to give students a "quick guide" to how to start a complaint process and where to get assistance or the correct forms.

Complaint

Try to Resolve Informally

File formal appeal

Who to contact for Formal Appeal

Locate Policy in Catalog

Sexual Harassment

NO

YES

Vice President for Student Affairs

Student Affairs-- Nondiscrimination and Sexual Harassment Policy

Discrimination: race, age, gender

NO

YES

Vice President for Student Affairs

Student Affairs-- Nondiscrimination and Sexual Harassment Policy

Disability Discrimination

YES

YES

Ida MacDonald, Dir. of Student Services

Student Affairs-- Nondiscrimination Policy

Academic Grievance

YES

YES

Department Chair

Academic Policies-- Academic Grievances

All other Complaints

YES

YES

Vice President of area where issue occurred

Student Affairs-- Non-Academic Complaints