Complaints and Grievances Process

Throughout this chapter and others there are references to policies and procedures for bringing complaints against departments, units, faculty or staff for various issues that may arise. The following chart is provided to give students a "quick guide" to how to start a complaint process and where to get assistance or the correct forms.

Complaint	Resolve Informally	File formal appeal	Formal Appeal Contact	Locate Policy in Catalog
Sexual Harassment	NO	YES	Chief Student Affairs Officer	Student Affairs Nondiscrimination and Sexual Harassment Policy
Discrimination: race, age, gender	NO	YES	Chief Student Affairs Officer	Student Affairs Nondiscrimination and Sexual Harassment Policy
Disability Discrimination	YES	YES	Disability Services Case Manager	Student Affairs Nondiscrimination and Sexual Harassment Policy
Academic Grievance	YES	YES	Dept.Chair	Academic Policies Academic Grievances
All other Complaints	YES	YES	V.P. of area where issue occurred	Student Affairs Non-Academic Student Grievance Policy

Up one level:

Student Affairs