Complaints and Grievances Process

Throughout this chapter and others there are references to policies and procedures for bringing complaints against departments, units, faculty or staff for various issues that may arise. The following chart is provided to give students a "quick guide" to how to start a complaint process and where to get assistance or the correct forms.

Complaint

Resolve Informally

File formal appeal

Formal Appeal Contact

Locate Policy in Catalog

Sexual Harassment

NO

YES

Chief Student Affairs Officer

Student Affairs
Nondiscrimination and Sexual Harassment Policy

Discrimination: race, age, gender

NO

YES

Chief Student Affairs Officer

Student Affairs
Nondiscrimination and Sexual Harassment Policy

Disability Discrimination

YES

YES

Disability Services Case Manager

Student Affairs
Nondiscrimination and Sexual Harassment Policy

Academic Grievance

YES

YES

Dept.Chair

Academic Policies
Academic Grievances

All other Complaints

YES

YES

V.P. of area where issue occurred

Student Affairs
Non-Academic Student Grievance Policy