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How to Use Your Single-Line Telephone

Information Technology

  Important Call Pilot
Access Numbers

System Access: #5000
Mailbox: Your Extention
     Express Messaging: #5001

IT Support Contacts
itsupport@uttyler.edu
On Campus Ext. #5555
903.565.5555

Select from the following features:

Call Forward

Allows you to forward all incoming (both internal and external) calls to a second number. 
To Activate

1. Lift Handset
2. Dial number image pound image
3. Hear Regular Dial Tone
4. Dial Number Where Calls Are To Be Forwarded
5. Hang Up


To Cancel

1. Lift Handset
2. Hear Stuttered Dial Tone
3. Dial number image pound sign image
4. Hear Regular Dial Tone
5. Hang Up

Notes: 
You can forward directly to Voice Mail by forwarding to 5000.
Outgoing calls are unaffected by forwarding.
Forwarding can be tested by calling yourself.
Your phone will not ring when call forward is active.

 

Call Pickup 
Permits you to answer another ringing phone on your phone.
To Answer

1. Lift Handset
2. Dial pound sign image number 3  image
3. Answer Call


Notes: 
Other phone must be in same pickup group as yours.

 

Call Transfer
Permits you to transfer a caller on your line to another extension. 
To Activate

1. Press link image
2. Hear Stuttered Dial Tone
3. Dial Number To Which The Call Will Be Transferred
4. Announce Caller In Privacy
5. Hang Up...The Other Two Parties Will Be Connected

 

Call Conference
Call Conference allows more than 2 people to participate in a phone call.
To Activate

1. Call First Party
2. Press link image
3. Hear Stuttered Dial Tone
4. Dial Next Number
5. Announce Caller In Privacy
6. Press link image All Parties Are Connected
7. Hang Up When Conference Is Completed


Notes: 
Any one party can hang up at any time without disconnecting the others.
Up to six people (including yourself) can participate in a conference.
Conference calls can contain both internal and external calls.


Hold
Permits you to place one caller on hold, while calling another party.
To Activate

1. Press link image
2. Hear Stuttered Dial Tone
3. Dial Number To Which You Wish to Speak
4. Consult Privately
5. Allow Consulted Party To Hang Up
6. You Are Reconnected To Your Original Call

 

Ring Again 
Upon receipt of an internal busy signal, ring again, will automatically notify you when called party hangs up.
To Activate

1. Press link image
2. Hear Stuttered Dial Tone
3. Dial number 1 button number 1 button
4. Hear Regular Dial Tone
5. Hang Up


To Respond

1. Hear Short Bursts Of Ringing
2. Lift Handset
3. Number Is Automatically Dialed


To Cancel

1. Lift Handset
2. Dial number 1 button number 2 button
4. Hear Regular Dial Tone
5. Hang Up

Stored Number Redial
Permits you to store one favorite number to be automatically dialed with a three digit code.
To Program Before A Call

1. Lift Handset
2. Hear Dial Tone
3. Dial number 1 button number 7 button number 8 button
4. Dial Number To Be Stored
5. Hang Up


To Program During Active Call

1. Press link image
2. Hear Stuttered Dial Tone
3. Dial number 1 button number 7 button number 8 button
4. Hang Up


To Use

1. Lift Handset
2. Hear Dial Tone
3. Dial number 1 button number 7 button number 8 button
4. Listen for Ringback Tone


Last Number Redial
Permits automatic dialing of the last number dialed up to 16 digits.
To Activate

1. Lift Handset
2. Hear Dial Tone
3. Dial number 1 button
4. Listen for Ringback Tone


Transfer a Call Directly to Voice Mail
Allows you to easily put a caller into a voice mailbox without ringing the extension.
To Activate

1. Press Link
2. Hear Dial Tone
3. Dial number 1 button number 7 button number 8 button
4. Dial the Express Messaging number - 5001
5. Quickly Hang Up...The caller will hear the voice mailbox greeting.
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