MANAGEMENT 5320--STUDY QUESTIONS
-- CHAPTERS 1,2,3,4,5,6, 7
Fill in the Blanks,
Multiple Choice
|
Theory X
|
motivation |
Ethnocentric |
|
Theory Y |
Type A behavior |
Type B behavior |
| Contingency Approach |
need hierarchy |
self efficacy |
| W. Edward Demming |
McClelland's Need Theory |
Machiavellian |
| Elton Mayo |
Hawthorne Studies |
self-serving bias |
| TQM |
Max Weber |
theory |
| W. Edwards Deming |
correlation |
selective perception |
| dependent variable |
cultural shock |
culture |
| meta analysis |
Scientific Management |
perceptual readiness |
| glass ceiling |
Frederick Taylor |
mentoring |
| Malcolm Baldridge Award |
job rotation |
leniency effect |
| perception |
first impression error |
contrast effect |
|
self-serving bias
|
selective perception |
stereotyping |
| fundamental attribution error |
impression management |
Henri Fayol |
| self-efficacy |
hygiene factors |
Hawthorne Studies |
| self-monitoring |
job satisfaction |
punishment |
| locus of control |
organizational citizenship |
spillover model |
| emotional intelligence |
diversity |
Herzberg |
| Maslow |
normative belief |
hygiene factors |
| perception |
horizontal loading |
ERG |
| stereotyping |
organization socialization |
Douglas McGregor |
| Pygmalion Effect |
job enrichment |
independent variable |
| organizational commitment |
attitude |
|
| internal attribution |
|
|
Discussion and Listing
- 1. What are Theory X and Theory
assumptions? What effect
do these theories have on the organization?
-
- 2. What are 3 schools of management history.
Mention major
contributions.
-
- 3. Discuss three research methods in
organizational behavior.
-
- 4. What are three changes/concepts/challenges
which
focus on the changing nature of the workplace?
-
- 5. Discuss two
of Hofstede's
dimensions of culture?
-
- 6. Today's workplace is undergoing many changes
creating a new kind of manager in the 21st century. Give 3
characteristics of the future managers.
7. What are three sets of skills managers
need for success. What are they and which are important at each level?
8. What are characteristics of
effective mentoring.
9. Discuss McClelland's three social motives
listing each. What are the characteristics of the achievers?
10. How many an
organization improve ethical climate.
11. What is attribution? How may a knowledge
of attribution be beneficial to a manager? Give an example?
12. What are four types of errors regarding
perception? (Perceptual biases)
13. Give three disciplines/ social sciences which are related
to organizational behavior?
14. What are tree barriers and
challenges to managing diversity?
15. What determines
personality? Discuss two
personality styles.
16. What are values. What are types of
values?
17. What are the functions of organizational
culture.
18. How culture embedded organizations?
19. What are characteristics of effective mentoring.
20. Discuss the attribution process mentioning
in your discussion external and internal attribution.
21. Describe the achievement motive and
discuss behavioral characteristics of people with this motive. How may
management satisfy this need?
22. Draw and explain a motivational
mode. Explain.
23. Compare the theories of Maslow, Herzberg,
and McGregor by placing them into a comprehensive model.
24. How might management implement Maslow's
need hierarchy? List each need and give two methods to satisfy each need.
25. What are job enlargement and job
enrichment? Give one example of each. How are these
concepts related to organizational behavior.
26. Assume you were speaking to a group of
first-line supervision. Your topic was "Motivation to Increase
Productivity." What would you tell them?
27. What was Herzberg's
contribution to motivation and job satisfaction? List two hygiene factors and
two motivators.
28. What are attitudes and why are they
important? Can you change attitudes? If yes, How?
03/08/2002