UT Tyler

International Student, Scholar & Faculty Services

UT-SHIP/International Insurance FAQs

Frequently Asked Questions

Q: I have not yet received my UT-SHIP insurance ID card, but need it for an upcoming medical appointment. What other proof of insurance may I obtain to present to my healthcare provider?
A: You may obtain your temporary insurance ID card online to present to your healthcare provider by following these steps:

Q: I have a concern/issue not addressed in these insurance pages and FAQs. Whom do I contact?
A: Please email the International Insurance Advisor a description of your concern/issue. So that you receive the most efficient help, include the following information in your initial email:

  • UT Tyler student ID.
  • Date of birth. 
  • Whether you are a first-time or continuing/former UT-SHIP member.
  • If a first-time UT-SHIP enrollee, whether you've started your first semester at UT Tyler yet.


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