Frequently Asked Questions

1) How do I contact the Registrar’s Office?

The University of Texas at Tyler

Office of the Registrar

3900 University Blvd.

Administration Building, Room 221

Tyler, Texas 75799

(903) 566-7215

(903) 565-5705 (Fax)

Email: registration@mail.uttyl.edu

Website: www.uttyler.edu/registrar

2) What are the office hours?

Monday – Friday

8:00 a.m. – 5:00 p.m.

3) What is myUTTyler (POPS)?

myUTTyler (POPS) is the online student registration and information system.  From the myUTTyler Portal, the Student Center provides an overview of the student's information and quick links to more detailed information.  Under the Student Center link, you can register for classes, check course availability or your schedule, obtain an unofficial transcript, view your academic advising report (degree audit) and grades, view/accept financial aid, view admission status, view/pay tuition and fee bill, access 1099T form, check holds, view your to do list and more!

4) How do I log into myUTTyler?

To log into the myUTTyler Portal (http://myuttyler.uttyler.edu), use your Patriot email user name and password.  Your Patriot email account must be activated before you can log into myUTTyler.  To activate your Patriot email account, go to http://ccs.uttyler.edu/email.  To change your password, visit the Campus Computing Services Lab in BUS 101 or send an email to itsupport@patriots.uttyler.edu.  Please include the following:

• First Name
• Last Name
• Date of Birth
• Student ID

5) How do I register for courses?

To register for courses, follow these easy steps

1. Log into myUTTyler with your Patriot email user name and password.
2. Click on Student Home Page tab.
3. Select Student Center under System Access area.
4. Click Search For Classes to begin searching.
5. Search by course subject, 4-digit course number or career.
6. When desired section appears, click Select Class.
7. Select Next to add course to your shopping cart.
8. Select Enroll, select term and click Continue.
9. Click Proceed to Step 2 of 3 to register for courses in your shopping cart.
10. Select Finish Enrolling to complete registration.

Detailed instructions are available at http://myuttyler.uttyler.edu.

6) How do I obtain a copy of my class schedule?

To obtain a copy of your schedule, select the myUTTyler (POPS) link from UT Tyler's website (www.uttyler.edu).  To login successfully, you will need to know your Patriot email user name and password.  Once you have logged in, choose the Student Home Page link and choose the Student Center link on the right side of the page.  Choose Class Schedule in the drop down box in the Academics section of Student Center and click the Go button (the double right arrows).  You may then print the schedule from your browser.  You can also visit the Office of the Registrar (ADM 221) and bring a photo ID with you.

7) How do I change my major?

Undergraduates:
To change your major, complete the change of major form which is available in the Office of the Registrar or online at www.uttyler.edu/registrar.  The change of major form can also be faxed to (903) 565-5705.  Once the Office of the Registrar has received your request, your records will be updated and the new department will be notified.

Graduates:
If a student desires to change from one graduate program to another graduate program, the student must complete the Graduate Change of Program form and take it to the current advisor. The graduate change of program form is available online at www.uttyler.edu/registrar.

8) How do I file for grade forgiveness?

To file for grade forgiveness, complete the grade replacement contract which is available in the Office of the Registrar or online at www.uttyler.edu/registrar.  The grade replacement contract can also be faxed to (903) 565-5705.  Please include a copy of your photo ID.  The form must be completed and returned by the census date.  The deadline to file for the Spring 2010 semester is Monday, January 25, 2010.

9) How can I obtain verification of enrollment?

Loan deferments and enrollment verifications are processed in the Office of the Registrar (ADM 221).  Please note: Loan deferments and enrollment verifications can be processed after the Census Date each semester.  Enrollment verifications for the Spring 2010 semester can be processed beginning Tuesday, January 26, 2010.

10) How do I change my name?

To change your name, complete a name change form which is available in the Office of the Registrar or online at www.uttyler.edu/registrar.  When submitting a name change, include an original official court document such as a certified marriage license or divorce decree supporting the name change.  Please include a copy of your photo ID.

11) How do I change my address?

To change your address, select the myUTTyler (POPS) link from UT Tyler's website (www.uttyler.edu).  To login successfully, you will need to know your Patriot email user name and password.  Students can also complete an address change form which is available in the Office of the Registrar or online at www.uttyler.edu/registrar.  The address change form can also be faxed to (903) 565-5705.  Please include a copy of your photo ID.

12) How do I file for graduation?

To file for graduation, please take the following steps:

• Pay $10 filing fee in the Cashier’s Office (ADM 125C)
• Bring receipt to the Registrar’s Office (ADM 221)
• Fill out Application for Graduation
• Purchase cap and gown from UT Tyler Bookstore
• Honor cords will be presented during the commencement ceremony

Priority filing deadlines are as follows:

Summer 2010:       March 15, 2010

Fall 2010:              June 15, 2010

Spring 2011:         October 15, 2010

13) How do I obtain an official transcript?

1) Submit the request by fax or mail to:
The University of Texas at Tyler

Office of the Registrar

3900 University Blvd.

Tyler, Texas 75799

FAX: (903) 565-5705

2) Include the following information:
Your name
Student ID number
Telephone number
Address where transcript(s) should be mailed
Number of copies needed
Your signature
Copy of photo ID (driver’s license, student ID, etc.)

3) Cost:
You can request up to 5 transcripts per day at no charge.  Additional transcripts will cost $5 per transcript.  A lifetime of 50 transcripts can be requested at no charge.

4) If you prefer to pick up your transcript in person, please remember to bring a photo ID with you.

Transcripts are available between the hours of 8 a.m. - 5 p.m., Monday - Friday.

The release of your transcript is subject to any holds you may have on your record.

14) How do I drop or withdraw from a course or courses?

Revised Undergraduate Drop Policy

Last Day to Drop Any or All Classes

Spring 2010 – March 24

Courses may be dropped online until 4 p.m. on the last day of online (early) registration.

Before the census date of fall, spring, and summer semesters students may drop courses by completing the registration form (which is available in the Office of the Registrar).  Students are encouraged to meet with their academic advisor to discuss options before dropping courses.  Students who are unable to come to campus in person must submit a written request to drop a course.  The request should contain the student’s name, student identification number, course(s) from which the student wishes to withdraw, date, copy of the student’s photo ID and signature. The request will be processed as of the date received.

Requests can be mailed to UT Tyler, Office of the Registrar, 3900 University Blvd., Tyler, TX 75799 or faxed to 903.565.5705, or emailed from the student’s Patriot email address to registration@mail.uttyler.edu.  Email requests from the student’s Patriot email address do not require either a copy of the student’s photo ID or a signature.  As a courtesy, students are encouraged to inform the instructor for the course that they are dropping the class.

Dropping a class after the census date of fall, spring, and summer semesters requires a drop form.  Drop forms are available in the Office of the Registrar.  The drop form must be signed by the course instructor, the department chair, or the major college Dean.  All drops at this time should be for urgent, serious and compelling reasons, and proper documentation is required.  The drop process is not complete until the signed drop form is returned to the Office of the Registrar.

Dropping or withdrawing from classes may affect financial aid eligibility, veteran’s benefits, athletic eligibility or international student status. Students should consult with those departments prior to dropping or withdrawing.

15) What is the 6-Drop Rule?

ATTENTION FRESHMEN: Revised 6-Drop Rule (New Legislation: SB 1231)

January 13, 2009

Any student who began college for the first time as a freshman in Fall 2007 or thereafter may not drop more than six courses during their entire undergraduate career. This includes courses dropped at another 2-year or 4-year Texas public college or university. For purposes of this rule, a dropped course is any course that is dropped after the published Census Date (See Schedule of Classes for the date).

Exceptions to the 6-drop rule include:

1. students totally withdrawing from the university;

2. students administratively dropped from a course by the university;

3. dropping a course for a provable illness or disability, for care for a sick or injured person, or for a death in the immediate family;

4. dropping a course for documented change of work schedule;

5. dropping a course for active duty service with the U.S. armed forces or Texas National Guard; 

6. dropping a course that does not carry college-level credit such as a developmental course or a zero-credit course; or

7. dropping courses taken as required co-requisites such as lecture class with a required laboratory. In such cases the lecture and lab are counted as one drop when dropped at the same time.

Additional exemptions may be granted upon petition to the Office of Academic Affairs and must be accompanied by documentation of the extenuating circumstance beyond performance in the course. For more information, contact the Registrar's Office, 903.566.7106.

A designation will appear on transcripts of any student who has dropped a course where an exemption or exception was granted.   All Texas institutions are required to honor the exemptions or exceptions granted by a transferring institution.

16) What is the Timely Graduation Contract?

UT Tyler’s timely graduation contract is designed to help first-time freshmen meet requirements for graduation in a four-year period.  Students who satisfy all of the conditions of the contract and graduate on time will be guaranteed a one-time $600 graduate-on-time tuition rebate.

Freshmen who choose to enter into the agreement must enroll in a minimum of 15 semester credit hours each fall and spring semester, maintain an overall C average, be willing to enroll in specific courses even if they are not offered at preferred times and attend summer school if the degree requires more than 120 hours or if they fall behind in academic progress.

UT Tyler agrees to substitute a course or courses or an independent study course, as determined by the advisor, for an unavailable course.  The university also may waive the required unavailable course as long as it doesn’t cause the student to fall below the required 120 hours for graduation.

If neither of those options is possible, UT Tyler will allow the delay of graduation and pay the designated tuition and fees, excluding the mandatory state tuition, for the student to take the course the next time it’s offered.

For more information, contact the UT Tyler Office of Academic Advising at (903) 565-5718.

17) How do I obtain information about the tuition rebate for qualified undergraduate students?

The Tuition Rebate Program for Qualified Undergraduates, in accordance with Section 54.0065 of the Texas Education Code, provides a financial incentive (up to $1000) for a student to complete the bachelor’s degree with no more than 3 credit hours attempted above the degree requirements, thereby minimizing the number of courses taken and resulting in financial savings to students, parents and the state.  Application forms are available in the Registrar’s Office, ADM 221.  Eligibility information can be found in the Tuition Rebate section at: http://www.uttyler.edu/registrar/tuitionrebate.

18) What is the Excessive and Repeated Hours Rule?

Texas Education Code 54.068 allows colleges and universities to charge a higher tuition rate to students with excessive or repeated hours because the institution cannot receive state funding for the courses.  UT Tyler charges out-of-state tuition for all coursework to students with excessive hours.

Students with excessive hours are defined as:

a) Texas resident, undergraduates initially enrolling between the Fall 1999 and Summer 2006 semesters who exceed more than 45 hours of the number of required hours for their degree plan, OR

b) Texas resident, undergraduates initially enrolling Fall 2006 or after who exceed more than 30 hours of the number of required hours for their degree plan.

UT Tyler charges out-of-state tuition for each course that a student attempts for the third time.  The following course types are exempt from this rule: developmental, special topics, seminars, individual music lessons, independent studies, practicums, music performance and ensembles.

Exemption to the payment of higher tuition for repeated hours is available only in the semester prior to graduation, for only one term. 

For assistance or clarification of these rules, please contact the Office of the Registrar, ADM 221.