The University of Texas at Tyler
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A centerpiece for learning,
culture and natural beauty

UT EID Upgrade

UT Tyler Office of Information Security

  • To take advantage of many of the restricted features of UT Direct, the user's identity must be verified in person.  After a user's identity has been verified a change will be made to the user's UTEID so that they can access the restricted features of UT Direct.
  • To set up an appointment to have your UTEID upgraded, please send an email to itsupport@uttyler.edu,with the subject of UTEID Request, and someone will contact you with further instructions.
  • Please note that the user will be required to present a government-issued picture ID to have their UTEID upgraded (Ex: driver's license, passport, etc).

Remote Employees

Remote employees can have their UTEID upgraded. For instructions on the remote upgrade process, please go to UT EID Self-Service Tools, select "Upgrade My UT EID" and follow the instructions.

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