UT Tyler

IT Service Status

Information Technology

For assistance with IT services, or if you suspect an interruption of service, email itsupport@uttyler.edu or call campus extension 5555 or 903.565.5555.

Current Status


We have received reports that users are not able to log in to my.uttyler.edu. We are looking into the issue and will resolve it as soon as possible.


Planned Maintenance

Every 2nd and 3rd Thursday of each month, the Networks and Operations team conducts maintenance on campus systems. This scheduled maintenance window begins Thursday at 9 p.m. and lasts through 4 a.m. Campus systems may be unavailable as we perform necessary changes to our systems during this timeframe.


 No planned maintenance at this time.


Recent Outages

October 3, 2017

Multiple systems were temporarily down, including Pharos and ImageNow. 

October 2, 2017

Some users reported issues receiving email or logging into Outlook Web Access (outlook.uttyler.edu). 


UT Tyler