How to Use My Lync Phone

Information Technology

What is Lync?

In addition to our Cisco phones, UT Tyler also offers a lower-cost phone option to departments using our cloud phone service. If you are a Lync customer, you will have a UT Tyler phone number, but you will be using a PC to answer and make phone calls. You can connect to our phone service from any PC which has Microsoft Lync installed.

If your department has given you a Lync Phone, you need to know the following:

  • Your full 10-digit phone number
  • Your device PIN

If you DO NOT remember your PIN, you can reset it anytime by going to

  • Sign in with your credentials
  • Make sure to enter your username as UTTYLER\username
  • Once you are signed in, you can select the link to "Reset your PIN"

Quick Guide - How to Use My Lync Phone