Crisis Phone Line Now Available

March 18, 2015

UT Tyler Office of Marketing and Communications

ProtoCall 24-Hour Crisis Phone Line Now Available for UT Tyler Community

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March 18, 2015

Media Contact:  Hannah Buchanan
Editor/Writer–Strategic Communications & Media Relations
Marketing and Communications
The University of Texas at Tyler
903.539.7196 (cell)

March 18, 2015

ProtoCall, the new crisis line funded by UT System, is now live, Ona Tolliver, UT Tyler assistant vice president for student affairs and dean of students, announced.

In the event of a crisis after hours, UT Tyler students may call 903.566.7254 and be directly connected to the ProtoCall Center, where counselors will be available to provide resource information, interventions, determine level of care needed and notify the on-call counselor in emergency situations.

“We are excited to have this available to our students,” said Kim Harvey-Livingston, student services director. “Having a 24-7 crisis line provides students access to a masters-level counselor at any time, day or night, even over holidays."

Faculty, staff, resident assistants and parents can also call and consult about a student who they are concerned about, she added.

For additional information about ProtoCall services, visit protocallservices.com/student-counseling/.

For more information, contact Harvey-Livingston, 903.566.7197 or klivingston@uttyler.edu.