Privacy Policy

The University of Texas at Tyler

The University of Texas at Tyler maintains the UT Tyler web site (www.uttyler.edu) as a public service. The following statement applies only to members of the general public and is intended to address concerns about the types of information gathered from the public, if any, and how that information is used.

Notice of Personal Information

The following notice is provided in accordance with Section 559.003(a) of the Texas Government Code:

With few exceptions, you are entitled on your request to be informed about the information The University of Texas at Tyler collects about you; under sections 552.021 and 552.023 of the Texas Government Code, you are entitled to receive and review the information; and Under Section 559.004 of the Texas Government Code, you are entitled to have The University of Texas at Tyler correct information about you that is held by The University of Texas at Tyler and is incorrect, in accordance with the procedures set forth in The University Of Texas System Business Procedures Memorandum 32, Texas Public Information Act.

The information that The University of Texas at Tyler collects will be retained and maintained as required by Texas records retention laws (Section 441.180 et. Seq. of the Texas Government Code) and rules. Different types of information are kept for different periods of time.

Required Link

Each Web application or site must contain a link for "Web Privacy" that links to this policy.

Cookies

A "cookie" is a small file containing information that is placed on a user's computer by a web server. Typically, these files are used to enhance the user's experience of the site, to help users move between pages in a database, or to customize information for a user.

Any information that UT Tyler webservers may store in cookies is used for internal purposes only. Cookie data is not used in any way that would disclose personally identifiable information to outside parties unless UT Tyler is legally required to do so in connection with law enforcement investigations or other legal proceedings.

Logs and Network Monitoring

UT Tyler maintains log files of all access to its site and also monitors network traffic for the purposes of site management. This information is used to help diagnose problems with the server and to carry out other administrative tasks. Log analysis tools are also used to create summary statistics to determine which information is of most interest to users, to identify system problem areas, or to help determine technical requirements.

Information such as the following is collected in these files:

  • Hostname: the hostname and/or IP address of the computer requesting access to the site
  • User-Agent: the type of browser, its version, and the operating system of the computer requesting access.
  • Referrer: the web page the user came from
  • System date: the date and time on the server at the time of access
  • Full request: the exact request the user made
  • Status: the status code the server returned, e.g., fulfilled request, file not found
  • Content length: the size, in bytes, of the file sent to the user
  • Method: the request method used by the browser (e.g., post, get)
  • Universal Resource Identifier (URI): the location of the particular resource requested. (More commonly known as a URL.)
  • Query string of the URI: anything after a question mark in a URI. For example, if a keyword search has been requested, the search word will appear in the query string.
  • Protocol: the technical protocol and version used, i.e., http 1.0, ftp, etc.

The above information is not used in any way that would reveal personally identifying information to outside parties unless System Administration is legally required to do so in connection with law enforcement investigations or other legal proceedings.

E-mail and Form Information

If a member of the general public sends UT Tyler an e-mail message or fills out a web-based form with a question or comment that contains personally identifying information, that information will only be used to respond to the request and analyze trends. The message may be redirected to another government agency or person who is better able to answer your question. Such information is not used in any way that would reveal personally identifying information to outside parties unless UT Tyler is legally required to do so in connection with law enforcement investigations or other legal proceedings.

External Links

This site contains links to other sites outside of The University of Texas at Tyler. UT Tyler is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect from loss, misuse and alteration of the information under control of UT Tyler.

Google Analytics

Some UT Tyler websites use Google Analytics; a Web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information such as URLs, Internet domain and host names, browser software, and the date and time that the site is visited. This information is used to monitor the effectiveness of the website and to consider potential improvements to the website. The information is non-personal and is transmitted to and stored by Google on its servers. UT Tyler does not share any specific information about a particular user.

Please visit the following pages for more information on Google Analytics terms of use and Google's privacy practices. To opt out of Google's data collection, read more about the Google Analytics opt-out browser add-on.

Choice/Opt-Out/Correct/Update

The www.uttyler.edu site gives users the following option for removing or correcting their information from any publicly posted page i.e., student directory.

web@uttyler.edu


SMS Privacy Notice 

The University of Texas at Tyler (UT Tyler) respects your privacy and is committed to protecting the personal information you provide when participating in university text messaging (SMS/MMS) programs.

This Privacy Notice explains how information is collected, used, and protected when you receive text messages from UT Tyler.

Information We Collect

When you voluntarily provide your mobile phone number to UT Tyler or opt in to receive text messages, UT Tyler may collect and maintain:

    • Mobile telephone number
    • Name
    • University affiliation (such as applicant, student, employee, alumnus, patient, donor, or constituent)
    • Communication preferences
    • Records of consent to receive text messages
    • Message delivery and interaction information

We collect only the information necessary to provide the requested communication service and support university operations.

How Information Is Used

UT Tyler may use information collected through text messaging programs to:

    • Deliver requested information and university services
    • Communicate regarding admissions, enrollment, registration, financial aid, advising, academic milestones, student success initiatives, campus events, appointments, healthcare services, and other university-related matters
    • Respond to requests for assistance
    • Improve the effectiveness of university communications
    • Comply with legal, regulatory, and operational requirements

Information Sharing

UT Tyler does not sell, rent, trade, or otherwise share mobile phone numbers, SMS consent records, or personal information collected through SMS programs with third parties for marketing or promotional purposes.

SMS consent and mobile phone numbers collected for SMS communications will not be shared with third parties or affiliates for their own marketing or promotional use.

Information may be disclosed:

    • When required by federal or state law
    • In response to valid legal requests, court orders, or subpoenas
    • To authorized service providers acting on behalf of UT Tyler to facilitate university communications
    • As otherwise permitted by applicable University of Texas System and UT Tyler policies

Any authorized service provider must protect the information and use it only for approved university purposes.

Data Security

UT Tyler employs administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure; however, UT Tyler takes reasonable measures to protect information entrusted to the university.

Student Information

UT Tyler protects student education records in accordance with the Family Educational Rights and Privacy Act (FERPA) and applicable university policies.

Students should avoid transmitting sensitive personal information through text messaging whenever possible.

Opting Out

Recipients may opt out of receiving non-emergency text messages at any time by replying:
STOP
to a message received from a UT Tyler text messaging program. Users may also contact the originating university office for assistance with communication preferences.

Contacting UT Tyler:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

UT Tyler Web Team
The University of Texas at Tyler
Marketing and Communications
USC 135
3410 Varsity Drive
Tyler, TX 75799
web@uttyler.edu