Help Now

Help Now

Technology Support

UT Tyler's IT teams have been working for many months developing and implementing a new service management platform from the cloud computing company ServiceNow.

  • Need to submit an IT request?
  • Want to view the status of your IT request?
  • Need to request the creation of a shared mailbox?
  • Need to grant access to a shared drive?
  • Need to request a door key?

Visit - the All-in-One place for IT needs.

New features and more automation will be added as we continue to develop this site. You can still send an email to for assistance but the Help Now site is designed to streamline the request process