Office of International Programs
Passport Acceptance Facility
Do you need a passport? Has your current passport expired? We can help! See the Passport Checklist to find out what you need to do!
Visit the OIP to complete the process to apply for a passport, make changes to your current passport, obtain a passport picture, or to receive help with a renewal.
Se habla español. Para más información:
OIP Passport Acceptance Facility Hours and Contact:
Monday - Friday from noon to 4 p.m. Passport application check in closes promptly at 4 p.m. each day. Unfortunately, applicants arriving after that time can not be served due to passport mailing regulations. For more information about our hours and services, visit our page on the official website of the U.S. Department of State Bureau of Consular Affairs. Morning appointment times are available for special circumstances.
Call: 903.565.6155 or email: email@example.com to find out more!
We are closed for all National holidays due to Postal Service closure.
Passport Processing Times
Current Expedite Processing: Two to three weeks. If you are traveling in fewer than eight weeks, consider using
Expedite Processing. This is an additional $60 per application.
Current Routine Processing: Four to six weeks. If you are not traveling for eight or more weeks, please use Routine Processing.
Processing times for passports can increase with short notice. Please make every effort to apply for your passports as early as possible! You can also cut off a 2-5 days mailing period by using the overnight option on books for an additional $20.66.
When you use any Passport Acceptance Facility, two separate payments must be made as follows:
To the US Department of State: Personal or cashier's check, or money order. The name of the applicant and the birth date of the applicant must be included on the memo / for section of the check or money order. No credit or debit cards are accepted on behalf of the US Department of State.
To the OIP at UT Tyler: Personal or cashier's check, or exact cash (no change is available). No credit or debit cards are accepted at the OIP.
Do you need to use a passport acceptance facility?
Are you renewing? Check your eligibility to use the DS-82 Renewal Form.
For those using the DS-82 Renewal Form, even though you aren’t required to use an acceptance facility, we are happy to assist if you have any doubts or concerns, and we have mailing services available to you for a $15 fee. While you’re here, you can also get your required photos ($15) and photocopies (starting at $.50) made and printed.
Making a name change or correction to a current passport?
You don’t need to come to an Acceptance Facility. See how you can do it yourself. If you decide you need assistance, we are happy to help you, and we also have mailing services available to you for a $15 fee.
Replacing a limited passport?
You can possibly do this on your own as well. Check eligibility. If you decide you need assistance, we are happy to help you, and we also have mailing services available to you for a $15 fee.
Birth Certificate Requirements
Before you come in, please confirm that you have the correct birth certificate form.
The US Department of State does NOT always accept documents entitled “Certificate of Live Birth.” If this is what you have, you may need to request a certified Birth Certificate, with a specific request for passport usage.
The US Department of State also does not accept “Abstracts” or “Short-form” versions, or photocopies. You must submit the certified copy, and it will be returned to you in a mailing separate from your passport book. If you need a new form, you can file online or in person. In person is the most expedited way. If it’s not possible to appear in person, you can order online and should receive it in about 10-15 days, unless you choose to overnight it. These times are subject to change or have delays.
**For information on how to obtain a certified copy of a U.S. birth certificate, contact the Office of Vital Records in the state where the birth occurred, or refer to the CDC website.
The following MUST be on the birth certificate submitted to the US Department of State:
- Name: the full (including given) name of the applicant
- DPOB: the applicant’s date and place of birth
- File Date: date the certificate was filed in the registrar’s office (within one year of birth)
- Signature: the signature of the registrar or custodian of birth records
- Seal: raised, embossed, or multi-colored authorized seal of the issuing registrar’s office
- Parents: the full name(s) of the parent(s) of the bearer are required for all applicants, regardless of age
Additional information can be found at the Texas DSHS website.
16 and 17-Year-Old Applicants
There are extra precautions 16 and 17-year-old applicants should take to avoid any delays in receiving their passport. If you are in this bracket, please read the information on the US Department of State website to ensure that you have all the proper paper work and sufficient parental consent so that you can get your passport without a hitch!
If you have been widowed/divorced and remarried, upon arrival to the acceptance facility you may be requested to provide additional information. To expedite the acceptance process, you can print and complete the Previous Marriage Information Sheet, one for each previous marriage, before you come in.
An acceptance facility cannot deny your ability to apply based on evidence submitted that seems insufficient. You will be notified if something appears to be missing at the time of application, and you can decide whether or not to provide the suggested evidence. The final decision on passport issuance is ultimately up to the US Department of State. In the event that proof is rejected by the US Department of State, you will receive a letter giving you instructions on how to correct the situation, and you will typically have 90 days to provide requested proof.
U.S. Passport Information
- U.S. Passport Information
- Passport Application: Forms
- Para formularios en Español
- Para instrucciones en Español: Form DS-11
- Para más información en Español
International Travel Information
- The U.S. Department of State/Travel
- The U.S. Department of State/Smart Travel Enrollment Program
- The U.S. Department of States/Students Abroad
- The U.S. Department of State/Travel Warnings
- Overseas Security Advisory Council
- Directory of U.S. Embassies and Consulates
- International SOS
- Road Safety
- Travel Tips