Office of International Programs
About the Passport Acceptance Facility
December 20 we will have limited hours from 9 a.m. to 12 p.m. We will be closed December 23 - January 3 due to Christmas and New Years' holidays.
We are closed on all days that the U.S. Postal Service is closed.
Processing Time Changes
Routine service is currently 6 to 8 weeks. Expedite service is still 2 to 3 weeks. Please take this into consideration when you come in to apply.
The Office of International Programs serves as a Passport Acceptance Facility for the UT Tyler community and the general public. OIP is authorized by the U.S. Department of State to execute and mail-in Form DS-11 passport applications. Passport and immigration-style photos are available for purchase separately, providing a convenient service to anyone filing a government application, including international students applying for practical training authorizations.
Located conveniently at UT Tyler, our full service, no appointment/walk-in only Passport Acceptance Facility has served the East Texas community since October 2015. We are authorized by the U.S. Department of State to execute and mail-in only DS-11 form passport applications, and can provide guidance for those using other application forms. We also provide photos for other passport applications, visa applications, or international students on OPT.
We are open to the public and happily serve our students, faculty and staff, East Texas community, state, and surrounding-state citizens. No appointment needed!
If you need your passport in less than two weeks, you will need to make an appointment in Dallas or Houston and can do this by calling the National Passport Information Center (NPIC) at 1.877.487.2778 or by setting up an appointment online.
Hours and Contact
Our facility is walk-in only. No appointment needed.
Monday, Wednesday, and Friday
9 a.m. to 4 p.m. Must be signed in by 3:30 p.m.
Tuesday and Thursday
12 p.m. to 4 p.m. Must be signed in by 3:30 p.m.
Arriving near closing hours does not guarantee that you will be served. On busy days, we may be required to close early to ensure that all applications received that day can be properly processed.
Email (recommended method!): firstname.lastname@example.org. Email is the best method of contact.
Please understand that passport agents can't take phone calls while assisting current customers.
You can find answers to most questions here on our website or at travel.state.gov.