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Help Now

Technology Support

UT Tyler's IT teams have been working for many months developing and implementing a new service management platform from the cloud computing company ServiceNow.

  • Need to submit an IT request?
  • Want to view the status of your IT request?
  • Need to request the creation of a shared mailbox?
  • Need to grant access to a shared drive?
  • Need to request a door key?

Visit help.uttyler.edu - the All-in-One place for IT needs.

New features and more automation will be added as we continue to develop this site. You can still send an email to itsupport@uttyler.edu for assistance but the Help Now site is designed to streamline the request process