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Appointments

Student Counseling Center

Telehealth

The Student Counseling Center offers services by video and phone, often referred to as "telehealth" through our new app- My Student Support Program (My SSP) 24 hours a day, 7 days a week. This app offers:

  • Real-time chat and phone support (no appointment needed)
  • Short-term scheduled support and counseling via phone or video with a dedicated professional counselor
  • Access to virtual fitness sessions, wellbeing assessments, articles, podcasts, and more.
  • Check it out

In-Person Scheduling

  • The Student Counseling Center is open 8 a.m. - 5 p.m. Monday - Friday.
  • Appointments for counseling may be made by calling 903.565.5746, or by completing the online scheduling form.
  • If this is your first time to schedule an appointment with the Student Counseling Center, or you have not seen a counselor in the past 6 months, you will schedule an initial 20-minute phone screening with a counselor to help determine the best counselor for you. 
  • If you need to cancel or reschedule an appointment, please call or cancel an appointment online. If at all possible, please give us 24-hour notice so someone else may take your appointment time.  

 Online Assessment and Paperwork

  • If you are new to the Student Counseling Center, and you did not schedule online, you will need to go to: Initial Phone Screening Paperwork to complete the information your counselor needs.
  • Prior to each appointment, you will be asked to fill out an an assessment called the CCAPS that will help your counselor identify your needs. You can find this at: CCAPS

First Step

  • The Student Counseling Center follows a Collaborative Stepped Care model which offers a wide range of services to meet your wellness and mental health needs.  Your initial visit is a 20-minute phone screening with a counselor.  During this visit, you will meet with a counselor, who will use their clinical training to work with you to identify the best next step, which may include wellness activities, online services, group counseling, single session problem solving, and/or identifying a need for intensive services.  Treatment is based on each student's unique needs.
  • Individual sessions typically last about 50 minutes and may be scheduled once a week, every other week or monthly.