Information Technology

The University of Texas at Tyler

Information Technology (IT) provides numerous services to the university, including both wired and wireless network, cabling infrastructure, telecommunications, internet services, and server maintenance and support.

IT installs, tests, supports, administers and maintains operating system software, database software and other related products on servers. IT provides the university with essential services such as email and messaging, scheduling and file backup.

It is our goal to address the needs of our campus and deliver high quality, reliable services, and to continuously evaluate and improve the efficiency and availability of those services to assist in fulfilling the university's mission and to better serve the needs of the campus.


2023 EDUCAUSE Students and Technology Survey

All undergraduate students (full-time and part-time) are invited to participate in the 2023 EDUCAUSE Students and Technology Survey. This is your chance to tell us about your personal experiences with the technology services provided by UT Tyler!

Your participation is voluntary and responses are completely anonymous. The survey is estimated to take approximately 15 minutes to complete. 

The 2023 EDUCAUSE Student Technology Survey will close on December 13, 2023.


2023 EDUCAUSE Faculty Survey

This survey asks questions about your teaching experiences across different instructional modalities in higher education. Your responses will help your institution and others understand what supports faculty need to teach effectively across different instructional modalities. There are no right or wrong answers. We would just like you to answer as honestly as you can.

Participation in the survey is completely voluntary. You can choose to exit the survey at any point. Your responses are confidential. Required questions are indicated with an asterisk (*).

This survey is expected to take approximately 15 minutes to complete. 

The 2023 EDUCAUSE Faculty Survey will close on December 13, 2023.


These studies have been reviewed and approved by the Institutional Review Board (IRB) for Human Subjects Protection. If you have any questions about your rights as a participant or if you feel that your rights as a participant were not adequately met by the researcher, please contact the IRB at or 903-877-7632.


More Information

  • Two-Factor Authentication

    Two-factor authentication adds a second layer of security to your account when accessing UT Share, DirectAccess, Outlook Web App, and Horizon (Virtual Machines) from an off-campus location.

    Learn More
  • HelpNow

    You are all familiar with HelpNow – that’s where you go to create a ticket for IT help. But are you aware of all the other services that are available at the click of a button? 

    Visit HelpNow