ProctorU Resources

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Your home for ProctorU questions and materials

ProctorU Support for students and faculty - (855) 772-8678

ProctorU acts as a 3rd party, online proctoring service for many of our online and hybrid courses. If you are taking an online course, expect to meet the qualifications for the proctoring of any online exam:

* If you are taking a quiz using wireless on campus, be sure to use Secure*Air (not Patriot*Air).

System Requirements

Internet Connection Wifi Connection Wired Connection
PC Users Windows 8 (Windows 10 S mode is not supported) Windows 10 (10 S mode is not supported)
Mac Users MacOS 10.13 (Oldest Still Maintained Version) MacOS 10.15
CPU more than 2 core CPU less than 85% CPU Usage more than 4 core CPU less than 50% CPU Usage
Webcam 640x480 resolution 1280x720 resolution
Internet Download Speed 1 Mbps 12 Mbps
Internet Upload Speed 1 Mbps 3 Mbps
RAM 4 GB less than 95% Ram Usage 16 GB less than 90% Usage
Connectivity Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP
Screen Resolution 1366 x 768 1920 x 1080 and above
Chromebook Users (Only available for Record+ service utilizing the ProctorU Chrome or Firefox extension) Chrome device is running the latest version of Chrome OS. Chrome device is running the latest version of Chrome OS.

Additional Requirements:

  • A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
  • Headphones are generally not permitted,  check with your testing organization to determine if headphones are permitted
  • A compatible browser: Google Chrome (preferred) or Mozilla Firefox

Not Supported:

  • Microsoft Edge browser
  • Google Chromebooks (with Guardian Browser)
  • Google Chromebooks for Live+ or Review+
  • Tablets (Nexus, iPad, Tab, Note, etc.)
  • Smartphones
  • Linux operating systems
  • Windows 10 in S mode or Surface RT
  • Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
  • Apple Boot Camp
  • Remote Access Software
  • Inactive Version of Windows and Test Builds/Test Mode

💻 Need to test your equipment? Click Here!

ProctorU Auto Resources

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ProctorU Pre-check

Walk through the process of using Guardian Browser before your test.

Go to Pre-check
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ProctorU Setup for Students

Walk through the process of installing the ProctorU browser extension before your test. 

Watch the video
Preview of ProctorU Auto faculty setup guide

Faculty ProctorU Auto Setup - Guide

This guide will show faculty step-by-step instructions for setting up a ProctorU Auto test in Canvas.

Open the guide
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Faculty ProctorU Auto Setup - Video

Faculty can watch this video to learn how to setup a ProctorU Auto test in Canvas.

Watch the video