ProCard FAQ

What do I do with my old ProCard and/or Travel Card?

Existing Citibank cards will not be effective after 12/31/25 and should be shredded and disposed.

Will the change to U.S. Bank impact the ProCard reconciliation process or MyWallet?

No, there will be no change to MyWallet or the PeopleSoft process pertaining to Procurement Cards.

What if I have immediate purchasing needs?

All purchases should utilize the requisition, PO and voucher process. If you are absolutely unable to follow the primary procurement process and no other vendor can accommodate your needs, then please reach out to the Executive Assistant in your College/School or Division for assistance.

Am I receiving a new U.S. Bank Procurement Card?

Individuals receiving a new ProCard have been notified. If you have questions regarding who in your College/School or Division is receiving a ProCard please reach out to the appropriate Dean or VP in your area.

Why am I not getting a ProCard?

Due to the compliance and financial verifications required for public universities in Texas, ProCards are intended for limited, exception-based use, not routine purchases. Based on a review of our usage data and state requirements, most purchases made by a ProCard can and should be made through standard purchasing methods that provide stronger protections for the University. The University is reducing the number of ProCards in circulation to reduce the financial and compliance risk to the institution and better align with best practices. This change does not prevent you from making necessary purchases; rather, it routes those purchases through safer, more compliant processes.

How do I order and pay for off campus catering?

Please familiarize yourself with the updated HOP 5.20 Business, Recruiting, Development and Entertainment Expenditures to ensure your event is compliant with UT Tyler policy. All purchases should utilize the requisition, PO and voucher process as the primary means for procuring goods and services.

Many of our off-campus food providers are already set up in PaymentWorks. Some of those include:

Chick-fil-A Highlands Village Shopping C – 105206
CiCis Pizza #140 - 11794
Hangry Joe's Hot Chicken and Wings - 105403
Jason's Deli (Deli Management Inc) - 41246
Jucys Tyler, LLC - 105186
McAlister's Deli - 31445
Rounder's Pizza - 105141
The Piada Group – 103574

For questions about how to get a new vendor set up in PaymentWorks please email Accounts Payable.