Title: Assistant Director of Prospect Research and Management
Building: ALH 201
MBA – The University of Texas at Tyler
BS – Texas A&M University - Kingsville
Gwen Williams joined the UT Tyler Office of University Advancement in January 2014 as a Data Specialist and is now Assistant Director of Prospect Research and Management.
Gwen came to UT Tyler with 18-plus years' experience in the information technology (IT) area including customer service, call center management, technical support, project management, hardware/software standardization, budgeting, systems administration, purchasing and invoice coding.
Additionally, Gwen supervised the internal IT help desk and desktop support groups for companies in the banking and oil & gas industries. During her IT work, she was Help Desk Institute (HDI) certified as a Support Center Manager and Support Center Director. Since joining UT Tyler, she has become Blackbaud certified in Raiser’s Edge - Professional, Raiser’s Edge - Fundamentals, Raiser’s Edge NXT – Fundamentals, and ResearchPoint - Fundamentals.