Payments and Refunds

Joint-Sponsored Program Payments 
Payment information will be listed in the Joint-Sponsor Use Agreement and must be paid promptly. Failure to provide timely payment may result in payment in full before the first day of future reservations, or suspension from future reservations.  
 
Joint-Sponsored Programs that use the UT System CAMP Insurance will pay that directly to Southwest Risk Insurance as mentioned in section 9. 

ARMs Registration Payments & Refunds 
Payments made through the ARMs registration software are deposited to the University monthly. For example: April registrations are deposited at the beginning of May. Scheduling and Conference Services will receive their $5 fee from these deposits. Reports will be emailed to department administrators for reconciliation purposes.  
 
Athletic program refunds are available 14 days (about 2 weeks) prior to the event, less a processing and administration fee.  

Academic program refunds are available 30 days (about 4 and a half weeks) prior to the event, less a processing and administration fee. Any refunds after that time frame must be approved by the program host.  
 
Refunds can be requested by email to the program host, yp@uttyler.edu, or eventmgmt@uttyler.edu. A DocuSign form is then sent to start the official process. Any approved refund will be processed by paper check. No refunds will be issued to credit cards.