Support Services - Contact Information

Scheduling & Conference Services

Support Services Contact Information

From our technology teams to our event setup staff, we are committed to providing professional, friendly, and efficient service to ensure an events success.

All event resources should be requested through both the Astra online request form and the Event Management Coordination Form.  Event Management will coordinated all details.  If you have questions about specific items or need additional assistance, the contact information for the different departments is below:

• Audio Visual for Events
  • Health Science Center:  HSC AV Services
  • Main Campus Contact:  AV Services or call 903.565.5817
  • School of Medicine: SOM AV Services
    
    
• Classroom Technology for Events
  • Health Science Center Contact: HSC Technology Services
  • Main Campus Contact:  Technology Support or call 903.565.5817
  • School of Medicine: SOM Technology Support
    
    
• Campus Security
  • Unlock Buildings/Room - UTPD Dispatch at 903.566.7600
    
    
• Event Setup/Maintenance Support
  • Cancel/Change Form to Request Changes to an Event
  • Week-Of Event Setup Changes*
    • Health Science Center:  email Event Management and HSC Housekeeping
    • Main Campus:  email Event Management and Facilities
    • School of Medicine:  email Event Management and SOM Housekeeping

*At least two (2) weeks lead time is needed for event setup changes.  Day-of changes may not be able to be accommodated.  

• Food Service/Catering (On-Campus)
  • Health Science Center
    • Sodexo CaterTrax - UT Health - North Campus Tyler
    • Contact:  HSC Sodexo Catering
  • Main Campus
    • Sodexo CaterTrax - UT Tyler Main
    • Contact: Main Campus Sodexo Catering
  • School of Medicine
    
    • Sodexo CaterTrax - UT Health - Tyler
    • Contact:  SOM Sodexo Catering
      
      
• Forms (Student Organizations)
  • Food Approval Form - Off Campus Provider
  • Fundraiser/Solicitation Approval Form
    
    
• Parking Requests for Main Campus Events
  • Request Blocked Parking for Events
  • Campus Parking Lots Locations
  • Obtain Guest Parking Permits from UT Tyler Parking Portal
  • Contact:  903.566.7300 (UTPD Dispatch)
    
    
• Temperature (A/C and Heat)
  • Main Campus Contact: 903.566.7030 (Physical Plant)
    
    

UT Tyler Use Fee Schedule 2025 - 2026