UT Tyler
UT Tyler Passport Acceptance Facility


The University of Texas at Tyler

Passport Application Acceptance Services

Do you need a passport? Has your passport already expired? We can help you complete the process to apply for a passport, obtain a passport picture, or to receive help with a renewal or correction. Please view our passport application check lists to ensure you bring everything you need.


3620 Varsity Dr., Tyler, at the corner of Varsity Dr. and Old Omen Road (across from The University of Texas at Tyler Cowan Fine & Performing Arts Center). We have a small parking lot in front of our building with a passport parking sign displayed.

Hours and Closures 

Hours of Operation: Noon - 4 p.m. Monday - Friday

Applicants must be signed in by 3:30 p.m. to ensure you can be served before closing. Unfortunately, applicants arriving after that time can not be served due to passport mailing regulations. Passport application facility closes promptly at 4 p.m. each day.  

We are closed for all national holidays and some school holidays. We will be closed May 29, 2017 for Memorial Day. Please check our website or send an email for updates on school closures.


We are not able to accept appointments at this time. We are walk-in only. Please have your paperwork complete when you arrive to ensure swift service.

Current Passport Processing Times

Current Expedite Processing: Two to three weeks. If you are traveling in fewer than nine weeks, consider using Expedite Processing. This is an additional $60 per application. Overnighting is also highly recommended to ensure fast delivery.

Current Routine Processing: Six to eight weeks. If you are traveling in more than nine weeks, please use Routine Processing. 

Processing times for passports can increase with short notice. Please make every effort to apply for your passports as early as possible, and confirm processing time by visiting the U.S. Department of State official website.

You can also cut off a two- to five-day mailing period by using the overnight mailing option for an additional $15.45.


Email: passport@uttyler.edu 

Email is the best method of contact and is answered as soon as possible by an available acceptance agent.

Call: 903.565.6155  Select Option 2 for information on Passport Services.

Se habla español. Para más información: 


Get a passport...see the world.


An acceptance facility cannot deny your ability to apply based on evidence submitted that seems insufficient. You will be notified if something appears to be missing at the time of application, and you can decide whether or not to provide the suggested evidence. The final decision on passport issuance is ultimately up to the US Department of State. In the event that proof is rejected by the US Department of State, you will receive a letter giving you instructions on how to correct the situation, and you will typically have 90 days to provide requested proof.

Travel Tips

Road Safety

Card or Book?

We are often asked, "What's the difference?"

A card is less expensive ($30 adult, $15 minor), but it is limited. A card will take you by land or sea to Mexico, Canada, the Caribbean and Bermuda, but can only be used to re-enter the United States at land border crossings and sea ports-of-entry, not airports.

A book is more expensive ($110 adult, $80 minor) but you can fly, drive or sail to practically any location and be allowed re-entry to the U.S.A. from any port of entry.

Passport Photos

Many changes in photo requirements have occurred recently. We take photos in-house for $15, but if you choose to have yours taken elsewhere, please make sure it follows all guidelines provided by the US Department of State Photo Requirements.

The photo must be 2 x 2, on a white or off-white background (not gray), on glossy photo paper, and must not be over or under exposed. It must be centered and clear, and the subject must be in everyday street clothes (no uniforms). No glasses are allowed unless it is for medical purposes and a doctor's note can be presented explaining their necessity. The skin tone must match the subjects natural skin tone.

We recommend that the subject not wear a white shirt in the photo to avoid a "floating head" that will likely cause a rejection.

If you notice these errors on your own photo, please have it retaken and reprinted to reduce the risk of photo rejection, which can delay processing time.

Before You Apply...

  • Previous Marriage Information Sheet

    If you have been widowed/divorced and remarried, upon arrival to the acceptance facility you may be requested to provide additional information.

    To expedite the acceptance process, you can print and complete the Previous Marriage Information Sheet, one for each previous marriage, before you come in.

    Not completing this form can cause delays in passport processing and receiving.

    Print the Form
  • 16- to 17-Year Old Applicants

    16-17-year-old applicants are issued a 10-yr passport, thus adult fees apply.

    For applicants in this age bracket, you have specific guidelines to follow that differ from minors under 16.

    The 16-17 year old will need to provide a form of ID, like a driver's license, school ID, or a previously issued U.S. Passport, and at least two forms of parental consent. Some examples of consent are a parent's check which is signed by the parent, a photocopy of a parent's ID, an appearing parent who also signs the application in the sight of a certified agent, and a letter of consent with parent's signature and date-of-consent.

    To learn more please follow the link to the US Dept. of State website.

    Learn More
  • Minor Applicants (Under 16)

    Minor passports are valid for 5 years. The DS-82 Renewal form cannot be used if the passport was issued when the applicant was under 16. In this case a DS-11 should be used and the applicant submit their paperwork through an agency.

    Both parents must be present to apply for a passport for any child in this age bracket.

    If one parent cannot appear, specific notarized documentation (usually DS-3053) must be provided. 

    If both parents cannot appear, a third party may apply for the child's passport with a notarized statement from both parents/guardians giving that third party permission to apply for the child, along with a photocopy of both parent's ID. When the statement is from only one parent/guardian, the third party must present evidence of sole custody of the consenting parent/guardian.

    Learn More

Do You Need to Use a Passport Acceptance Facility?

If the answer is yes to the following:

  • You are applying for your first U.S. passport
  • You are under 16
  • Your previous U.S. passport was issued when you were under 16
  • Your previous U.S. passport was lost, stolen, or damaged
  • Your previous U.S. passport was issued more than 15 years ago

... you must apply in person using a DS-11 Form at an official Acceptance Facility, US Consulate or Embassy, or Department of State Passport Agency.

Where to Apply

Are you renewing?

If you are eligible to use the  Renewal Form (DS-82), you aren't required to use an acceptance facility. However, we know and understand that the process can be overwhelming and we are happy to assist if you have any doubts or concerns. We have mailing services available to you for a $15 fee. While you’re here, you can also get your required photos ($15) and photocopies (starting at $.50) made and printed. 

If you have lost your previous passport, you will need to complete the DS-64 form and use the DS-11 at a Passport Acceptance Facility to obtain a new passport.

Check Eligibility Here 

Have a name change or need a correction?

Have you recently applied but your passport came back with an error? Have you had a name change within a year of your passport being issued? You may be able to submit documents on your own. If you decide you need assistance, or are ineligible to use the Name Change/Correction Form (DS-5504), we are happy to help you, and we also have mailing services available to you for a $15 fee. If you need a photo or photocopy, we can help with that too!

Check Eligibility Here

Replacing a limited passport?

You can possibly do this on your own as well using the Limited Passport Replacement Form (DS-5504). If you decide you need assistance, or are ineligible to do this on your own, we are happy to help you. We also have mailing services available to you for a $15 fee and if you need a photo or photocopy, we can help with that too!

Anyone using our mailing services receives a USPS tracking number to check delivery status of their documents. 

Check Eligibility Here

Acceptable Forms of Payment

When you use any Passport Acceptance Facility, two separate payments must be made as follows:

1. To the US Department of State: Personal or cashier's check, or money order. The first name, middle initial, and last name and the birth date of the applicant must be included on the memo / for section of the check or money order. If applying as a group or family, each individual will need a separate form of payment, i.e. if a family of four are applying, please bring five forms of payment, one for each applicant, and one for the combined OIP payment. No credit or debit cards or cash are accepted on behalf of the US Department of State.

Detailed Fees and Requirements


2. To the OIP at UT Tyler: Personal or cashier's check, or exact cash (no change is available). If applying as a group or family, the OIP payment can be combined into one single payment form. No credit or debit cards are accepted at the OIP.

Fee Information Chart

Do You Have the Correct Birth Certificate?

Example Birth Certificate

Make sure you have the correct documents before coming in to apply!

Notice: Effective Jan. 9, 2017, the US Department of State is requiring all applicants to provide a clear black and white photocopy of their proof of citizenship. For more information, view the FAQ provided from DoS. If you are submitting an expired passport book or passport card, the additional photocopy is not required.

You cannot submit a photocopy only, an abstract, or an heirloom birth certificate when applying for a passport. Documents entitled "Certificate of Live Birth" are not always accepted. 

The U.S. Department of State requires specific information on birth certificates. It must include:

  1. Name: the full (including given) name of the applicant.
  2. DPOB: the applicant’s date and place of birth.
  3. File Date: date the certificate was filed in the registrar’s office (within one year of birth). Short-forms that are acceptable will have an "I" (Institutional) after Date Filed. 
  4. Signature: the signature of the registrar or custodian of birth records.
  5. Seal: raised, embossed or multi-colored authorized seal of the issuing registrar’s office.
  6. Parents: the full name(s) of the parent(s) of the bearer are required for all applicants, regardless of age.

Something missing? You may need to order a new certified copy for passport use. 

Born abroad? Learn more here or replace a lost certificate.

Please note: The certified copy is sent to the U.S. Department of State, but will be returned to you in a mailing separate from your newly issued passport. The black and white photocopy will remain on file at the U.S. Department of State Passport Agency (not the UT Tyler office) for fraud protection and future renewal purposes. If you choose to send two certified copies, one will remain on file at the U.S. Department of State Passport Agency (not the UT Tyler office) for fraud protection and future renewal purposes.

U.S. Department of State Passport F.A.Q. >>>

UT Tyler