The University of Texas at Tyler
Passport Application Acceptance Facility
Located conveniently at UT Tyler, our Passport Acceptance Facility has provided services to the East Texas community since October 2015. We are certified by the U.S. Department of State to execute and mail-in only DS-11 form passport applications for Texas and surrounding state citizens.
Please view our passport application check lists in the sidebar to ensure you bring everything you need to complete your application for a first-time, minor, or long-expired passport.
We do not print passports in-house, as we are not a passport agency. If you need your passport in less than two weeks, you will need to make an appointment in Dallas or Houston and can do this by calling the National Passport Information Center (NPIC) at 1.877.487.2778 or by setting up an appointment online.
All Passport Acceptance Facilities only handle DS-11 Application forms, which are used for first-time applicants and minor renewals, or applicants whose passport expired over 15 years ago. DS-11 forms are also to reapply if your passport has been lost or stolen.
We are walk-in only and are unable to make appointments for hours outside normal operation time.
If possible, please have your paperwork complete when you arrive to ensure swift service. Families of three or more arriving by 3:30 p.m. but with no paperwork complete may not be able to be processed that day.
It takes an acceptance agent an average of 10 minutes per adult, and 15 minutes per minor, to review and confirm completeness of application and documentation.
Our Passport Acceptance Facility is located at UT Tyler's Office of International Programs and Intensive English Language Institute at 3620 Varsity Drive, in Tyler, at the corner of Varsity Drive and Old Omen Road (across from The University of Texas at Tyler Cowan Fine & Performing Arts Center). We have a small parking lot in front of our building with a passport parking sign displayed. The entrance is at the back of the building with numerous signs guiding to the proper entrance.
Hours of Operation: 12 p.m. - 4 p.m. Monday - Friday
Applicants must be signed in by 3:30 p.m. to ensure service before closing, as mail is picked up promptly at 4 p.m. each day.
Notices and Closures
Closure: We will be closed September 3, 2018 for Labor Day, and October 8 for Columbus Day.
Current Passport Processing Times
Current Routine Processing: Four to six weeks. If you are traveling in more than six weeks, please use routine processing.
Current Expedite Processing: Two to three weeks. If you are traveling in fewer than six weeks, consider using
expedite processing. This is an additional $60 per application.
Processing times for passports can increase or decrease with short notice. Please make every effort to apply for your passports as early as possible, and confirm processing time by visiting the US Department of State official website.
You can also cut off a two- to five-day mailing period by using the overnight mailing option for an additional $15.89 to the US Department of State.
DS-82 Adult Renewal Information
We, along with all other Acceptance Facilities and as stated on the US Department of State website in the FAQ section, are not authorized to handle DS-82 Adult Renewal forms. We can take your photo, but we cannot review or submit your form. We recommend sending it via USPS Priority Mail or Priority Mail Express so that you can receive a tracking number.
All DS-82 Renewal forms must be completed using the detailed instructions on the form, and then mailed to the appropriate address provided on the form.
Renewal fees for Passport Processing are the same as first-time fees. View the fees here. You can expedite your renewal without using a facility by adding the additional fees and mailing your application to the expedite address listed on the form. If you need assistance, please consult our DS-82 Mailing Guide and Video.
Email: email@example.com. Email is the best method of contact and is answered as soon as possible by an available acceptance agent.
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Call: Our phone number is 903.565.5701. Our passport agent is unable to take phone calls while attending to current customers. You can find answers to most questions here on our website or at travel.state.gov. The best form of contact is email to firstname.lastname@example.org. We will respond as quickly as possible. Thank you for your consideration!
You can check the status of your passport at travel.state.gov using the "Find Your Application Status" link. If you see that it has been shipped, you can call NPIC at 1.877.487.2778 to request the tracking number so you know it's expected arrival date.
Para más información:
Before You Apply...
Previous Marriage Information Sheet
If you have been widowed/divorced and remarried, upon arrival to the acceptance facility you may be requested to provide additional information.
To expedite the acceptance process, you can print and complete the Previous Marriage Information Sheet, one for each previous marriage, before you come in.
Not completing this form can cause delays in passport processing and receiving.
In some situations, legal documentation may be required to prove name changes, especially for applicants using the DS-82 Renewal Form or the DS-5504 Name Change form.Print the Form
16 to 17-Year Old Applicants
16 to 17-year-old applicants are issued a 10-year passport, thus adult fees apply.
For applicants in this age bracket, you have specific guidelines to follow that differ from minors under 16.
The 16 - 17-year-old will need to provide a form of ID, like a driver's license, school ID, or a previously issued U.S. Passport, and at least two forms of parental consent. Some examples of consent are a parent's check which is signed by the parent, a photocopy of a parent's ID, an appearing parent who also signs the application in the sight of a certified agent, and a letter of consent with parent's signature and date-of-consent.
To learn more please follow the link to the US Department of State website.Learn More
Minor Applicants (Under 16)
Minor passports are valid for five years. The DS-82 Renewal form cannot be used if the passport was issued when the applicant was under 16. In this case a DS-11 should be used and the applicant submit their paperwork through an agency or acceptance facility.
Both parents must be present to apply for a passport for any child in this age bracket.
If one parent cannot appear, specific notarized documentation (usually DS-3053) must be provided.
If both parents cannot appear, a third party may apply for the child's passport with a notarized statement from both parents/guardians giving the third party permission to apply for the child, along with a photocopy of both parent's ID. When the statement is from only one parent/guardian, the third party must present evidence of sole custody of the consenting parent/guardian.
If a parent's name has changed due to divorce/remarriage, legal documentation should be submitted confirming the name change to assist in verifying that the parent with the new name is indeed the child's parent. Acceptable documentation includes a marriage license or court order showing the change.
If a parent listed on the birth certificate no longer has legal custody of a minor applicant, original legal documentation must be provided each time the minor applies until they reach the age of 16 to meet the parental consent requirements.Learn More
Child Support Payments
If you owe $2,500 or more in child support, you are not eligible to receive a US passport.
Pay your child support arrears to the appropriate state child support enforcement agency before applying for your passport.
If you have already applied and still owe child support, learn what to do by following the link.Learn More