Connecting to Wifi
Wi-Fi Access for School of Medicine Students
Reliable wireless access is available throughout the School of Medicine. Students are encouraged to connect to a secure university network for the best experience when accessing Canvas, Microsoft 365, Examplify, online course materials, streaming educational content and other academic resources.
Recommended Network: Secure Air
Secure Air is the primary wirless network for School of Medicine students and is the recommended network for daily use.
How to Connect
- Select Secure Air from the list of available Wi-Fi networks.
- When prompted, enter your Patriots credentials.
- Accept any security prompts if requested.
- Once authenticated, your device should automatically reconnect when you return to campus.
Why use Secure Air
- Recommended network for students
- Secure, encrypted connection
- Designed to provide reliable access to university resources
- Automatically reconnects after initial setup on most devices
Alternative Network: UTSecure
UT Secure is another secure wireless network available to students.
How to Connect
- Select UT Secure from the available Wi-Fi networks.
- Enter your UTHCT credentials when prompted.
- Complete any additional authentication steps if necessary.
When should I use UT Secure
- If you experience difficulties connecting to Secure Air
- If a specific university resource recommends the use of your UTHCT account credentials
- As a secondary secure wireless option while on campus
Important: UT Secure uses your UTHCT credentials, while Secure Air uses your Patriots credentials. Be sure to use the correct username and password for the network you select.
Guest Network: UTGuest
UTGuest is available for basic internet access and does not require university credentials.
Features
- No username or password required
- Quick and easy connection for visitors and temporary access
- Suitable for basic web browsing and email
Limitations
- Connection speeds are limited to 5 mbps.
- Performance may be noticeably slower than Secure Air or UT Secure
- Large downloads, video streaming, cloud storage sync and other bandwidth-intensive activities may take longer
Because of these limitations, UT Guest is not recommended for routine academic use when Secure Air or UT Secure are available.
Need Help?
If you are unable to connect to any of the available wirless networks, please contact the School of Medicine IT Team for assistance. Be prepared to provide:
- Your device type (Windows, Mac, iPhone, Android, etc.)
- The network you are attempting to join
- Any error messages you recieve during the connection process