Student Conduct and Intervention
CARE Team (Formerly BIT)
If you feel threatened or know of someone who is in extreme distress, call 911 or University Police Department (UPD) Dispatch at 903.566.7300. The CARE Team does not respond directly to emergencies. However, if you are a student who needs additional consultation, please contact the Crisis Line at 903.566.7254.
Report a Concern
- Make an online referral using our CARE Report Form.
- To speak with a member of the CARE Team, call 903.565.5946.
- To understand a situation involving a student in distress or facing hardship, review the "What to Watch For/Levels of Concern" diagram.
CARE Team referrals will be received during normal business hours (Monday to Friday, 8:00 a.m. to 5:00 p.m.), and are not monitored after hours, on weekends, or during official University holidays. If this is a true emergency or requires immediate attention, please call 911 or UPD Dispatch at 903.566.7300.
Redefining BIT for CARE Related Purpose
UT Tyler cares about our students' holistic development and wellness. We believe that if a student is to be successful academically, support must also be given on an emotional, social, physical, and intellectual basis. Because of this ideology, UT Tyler revamped its interdisciplinary team to provide confidential assistance through what is now called the Campus Assessment, Response, and Evaluation (CARE) Team.
The CARE Team engages in proactive and collaborative approaches to identify, assess, and mitigate risks associated with students exhibiting concerning behaviors or thoughts, or facing hardships. By partnering with members of the community, the CARE Team strives to promote an individual student's wellbeing and success.
- Provide a safe academic, emotional, and social environment that is conducive for a student's journey at UT Tyler;
- Provide education and support to faculty and staff to address classroom management issues;
- Address concerns in a matter that respects the autonomy of our students and take actions in the least intrusive manner in the absence of safety concerns; and
- Promote peace of mind for individuals concerned with a student's behavior or hardships that will affect their academic journey.
Commitment to FERPA
The Office of Student Conduct and Intervention and the Campus Assessment, Response, and Evaluation (CARE) Team respects a student's right to privacy, and therefore, cannot provide information restricted by the Family Education Rights and Privacy Act (FERPA). FERPA is a Federal law that protects the privacy of student educational records and gives students (over the age of 18 or attending an institution of higher education) the right to access and correct their records. Other than directory information, information contained in the educational records cannot be shared without the students' written consent.Learn More...